Patient Resources
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Welcome to the Modern Endocrine Patient Resources page, your one-stop destination for all the information and tools you need to manage your healthcare efficiently. We are committed to making your experience with us as convenient and stress-free as possible.
Explore the resources below to find essential forms, answers to frequently asked questions, billing information, educational handouts, and the latest lab details.
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We offer an easy and secure online payment system for your convenience. Manage your medical bills from the comfort of your home. Simply log in to your account to view your balance and make payments.
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Have questions about our services, appointments, or what to expect during your visit? Check out our Frequently Asked Questions section for quick answers to common queries. If you don’t find the information you need, feel free to contact us directly.
What insurance does Modern Endocrine take?
At Modern Endocrine, we accept cash payments only for new patients.
How long does it take to receive lab results?
Depending on the facility, lab results typically take up to 7 days to be reported. Please allow an additional 2-3 days for them to be reviewed by a provider. Office staff will contact you when your results are ready.
How do I get a copy of my medical records?
How do I get my medical records? Please print out the form Release of Medical Records. Fill this out and bring it into the office if you are wanting your own records. We charge $1 for the first page and $0.50 every page after that. We will call you when they are ready to pick up. If you want another providers office to request them, just print and fill out the form, then give it to the requesting provider.
How can I get my prescription refilled?
Please contact your pharmacy for prescription refills. Phone calls regarding prescriptions will only be returned if you have already contacted your pharmacy. Refills will be made only during regular office hours and no refills will be available on nights, holidays, or weekends. Advanced notice of 3 days is required.
Should I bring my medical history with me?
Yes, anything you would like reviewed with your provider should be brought with you to your appointment. We do not have access to any medical records at other offices.
Does insurance cover hormone replacement therapy?
Insurance covers some forms of hormone replacement therapy, however, coverage varies greatly on a case-by-case basis. Speak with your Modern Endocrine provider about this at your next visit!
Is it safe for women to do hormone replacement therapy?
Testosterone therapy alone does NOT increase the risk of breast cancer. Please speak with your health care provider about your options today!
Does hormone replacement cause breast cancer?
Bioidentical testosterone has been shown in previous to reduce the risk of breast cancer. However, all individuals should speak with their health care provider prior to starting hormone replacement of any kind!
Why should men get hormones?
Multiple studies have shown that there are great benefits for treating hypogonadism with testosterone these include increased libido, improved erectile dysfunction, improved energy levels, and increased muscle mass.
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Stay informed about your health with our educational handouts. These resources cover a variety of topics related to endocrine health, treatment options, and lifestyle tips to support your well-being. Download and print the handouts that are relevant to your care.
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[uncode_list icon=”fa fa-arrow-right2″ icon_color=”color-vyce” uncode_shortcode_id=”600607″ icon_color_type=”uncode-palette”]- Intermittent Fasting
- Dr. Smith’s Gluten and Dairy-Free Recommendations
- Nutrition Plan
- Things You Can Do
- Autoimmune Protocol Diet
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I’ve partnered with a leading lab, DLo, to offer you lower prices when you choose the cash-pay option. No more insurance headaches, no unexpected bills. I want to be transparent about the costs upfront, so you know exactly what to expect. Join me as I explain the benefits of this new approach, including financial transparency, reduced burdens, and the flexibility to submit claims to insurance independently.

If you’re tired of dealing with insurance complexities and want a straightforward, cost-effective solution for your lab tests, this video is for you! Ready to take control of your healthcare costs? Watch the video, get informed, and let’s embrace the future of healthcare together!
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Led by Dr. Cassie Smith, recognized as a Top Doctor in 2022 by 405 Magazine, Modern Endocrine offers exceptional expertise in endocrinology. With Dr. Smith’s leadership, you receive top-tier care tailored to your needs.
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We prioritize your comfort and well-being, providing compassionate support at every step. Whether in-person or remote, our team ensures you feel valued and supported throughout your journey.
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Access the latest advancements in endocrinology and hormone therapy at Modern Endocrine. We’re dedicated to offering cutting-edge treatments to optimize your health and well-being.
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— Danielle D.